PRIVACY NOTICE

 

This privacy notice explains how ALL ABOUT YOU (SCOTLAND) LTD T/A ALL ABOUT YOU looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you.  This notice explains how we do this and tells you about your privacy rights and how the law protects you.

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TOPICS:

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•    What information we collect about you
•    How information about you will be used
•    Marketing
•    Employment
•    How long your information will be kept for
•    Where your information is kept
•    Access to your information and correction
•    Other websites
•    Changes to our privacy notice
•    How to contact us

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WHAT INFORMATION WE COLLECT ABOUT YOU

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We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.  

The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (e.g., allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

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HOW INFORMATION ABOUT YOU WILL BE USED

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In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:

•    To fulfil a contract with you i.e., to provide the service or treatment you have requested and to communicate with you about your appointments
•    When it is in our legitimate interest i.e., there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
•    When you consent to it: we will always ask for your consent to hold and use health and medical information.

We will therefore share your information with:

•    Providers of our salon software system: - FRESHA.COM SV Ltd – Please refer to Section 5 of their Privacy Policy a Link to which is: -https://www.fresha.com/docs/legal-clauses-privacy.pdf

•    Suppliers of our website: - WIX.COM – Please refer to Section 4, 12 and 13 of their Privacy Policy a Link to which is: -

  About Privacy | WIX

We have rigorous data protection and security policies in place with all our suppliers.

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Some of the people working in our salon are self-employed.  Where software systems and reception facilities are shared, our self-employed colleagues will have access to your information.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

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MARKETING

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We would like to send you information about products and services which may be of interest to you.  We will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services.  If you no longer wish to be contacted for marketing purposes, please contact Lorna Faill by email: lorna@allaboutyou.scot

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EMPLOYMENT

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The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.

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HOW LONG YOUR INFORMATION WILL BE KEPT FOR

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Unless you request otherwise, we will keep your information to contact you no more than for a maximum of 18 months from your last visit to the salon.  

After 18 months we will delete all your personal information, except for your name, relevant client history (e.g., allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

Information about unsuccessful job applicants will be deleted after four months.

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WHERE YOUR INFORMATION IS KEPT

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FRESHA.COM SV Ltd – Please refer to Section 8 of their Privacy Policy a Link to which is: -

https://www.fresha.com/docs/legal-clauses-privacy.pdf

WIX.COM – Please refer to Section 5 and Section 6 of their Privacy Policy a Link to which is: 

- About Privacy | WIX

Paper records are held in a locked cabinet or in secure archive storage.

ACCESS TO YOUR INFORMATION AND CORRECTION

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You have the right to request a copy of the personal information that we hold about you.  This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.   

If you would like a copy of some or all of your personal information, please contact Lorna Faill by email: lorna@allaboutyou.scot

We want to make sure that your personal information is accurate and up-to-date.  You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

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OTHER WEBSITES

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Our website includes links to other websites.  This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

We use Google Analytics to collect visitor numbers and information about how people use our site.
You can opt out of being tracked by Google Analytics. Find out more: http://tools.google.com/dlpage/gaoptout.
Third-party services used on our website, such as Google Maps and YouTube, may collect data from our website visitors such as IP addresses (these are numbers associated with individual computers and smartphones).

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CHANGES TO OUR PRIVACY NOTICE

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We keep our privacy notice under regular review and we will place any updates on this webpage.  This privacy notice was last updated on 22nd February 2021.

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HOW TO CONTACT US

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Please contact us if you have any questions about our privacy notice or information we hold about you:

•    By email: lorna@allaboutyou.scot
•    Or write to us at: All About You (Scotland) Ltd t/a All About You, 7 John Street, Penicuik, Midlothian EH26 8HN

You also have the right to complain to the Information Commissioner’s Office.  Find out on their website how to report a concern:
https://ico.org.uk/your-data-matters/raising-concerns/